Frequently Asked Questions

Everything you need to know about our sustainable fashion collection.

What materials are used in Natural Factors clothing?

We prioritize organic cotton, recycled polyester, and ethically sourced linen to ensure our garments are both stylish and environmentally conscious.

How long does shipping take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.

How do I determine my size?

Each product page features a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How should I care for my Natural Factors garments?

To maintain the quality of our natural fibers, we recommend machine washing on a cold, gentle cycle and laying flat to dry.